When it comes to resolving misunderstandings things can easily go wrong.
But there are some things that can be done to try and get the best possible outcome.
The person that misunderstood needs to be able to openly admit that they perceived things wrong.
The person on the receiving end needs to accept that the person came to a conclusion based on the information that was available to them and that it’s easy for things to be misinterpreted.
A clash between the two often occurs when the the person on the receiving end feels attacked and the person that misunderstood won’t admit they were wrong.
However, there is also the issue of the person admitting that they perceived things wrongly and the other person not accepting it because their feelings were hurt. This can then lead to the person that misunderstood trying to resolve things in a way that will often be fruitless because the other person isn’t open clearing things up.
Resolution requires effort on both sides.
So, in the case of a misunderstanding, if someone isn’t willing to accept that you’ve admitted you were wrong, then they probably aren’t trying to resolve things.
The Daily Gemm 