Order status update

I recently placed an online order from a beauty retailer and one from a fashion retailer. Both orders were delayed and the companies handled things totally differently. One company handled it by providing regular email updates on the status of my order, to apologise for their delay and assure me that I'd receive my parcel … Continue reading Order status update →

Letting things pile up

Little problems can suddenly become big problems. It is so important to address things in the moment instead of brushing them off, waiting or saying nothing. When you do this you'll find that days, weeks or even months later you're bringing stuff up that were (according to the other person) not an issue when they … Continue reading Letting things pile up →

Finding a solution to the problem

When it comes to solving problems, there is a big difference between finding a solution and finding a solution to the problem. When we're simply just finding a solution we tend to come up with things that are short-term, quick to do and don't really address the issue. Lets take the example of being upset … Continue reading Finding a solution to the problem →

Tackling the issue

If you know what the issue is, do something about it. You might be nervous or feel like you don't have the confidence but the issue will only persist if you don't take action. And don't be half-hearted, tackle it with full gusto. Have the conversations that need to be had and do the things … Continue reading Tackling the issue →

There is no right answer

I think this phrase rings true for a lot of what is going on in the world right now. It's easy to say that if you were in the shoes of another you would make better choices. But the truth is you don't really know because you aren't in that position. Furthermore, often when people … Continue reading There is no right answer →

Avoiding the issue

It's easier than you think. If you watch and observe the way people behave you might notice that they avoid the main issue and instead focus on the small things that do not in-fact make the big difference. Take for example the habit of procrastination. A procrastinator might end up feeling like they don't have … Continue reading Avoiding the issue →