There’s that story about a bunch of people blindfolded touching different parts of an elephant and describing what it’s like.
Each description is different yet all are valid. But to the man without a blindfold who can see the animal the others may all be wrong or only partially right. They’re each doing their best to offer a perspective based on the information that’s been given.
In Neuro Linguistic Programming there’s a presupposition that says:
Everyone is doing the best they can with the resources they have available
And so if we accept this presupposition perhaps we can be a little more understanding of where people are coming from.